SHOPPING GUIDE

PURCHASING NOTES

Delivery Information

The item will be shipped by EMS.
Items in stock will be shipped within 3 days after payment is confirmed.
Delivery time varies by region.
Shipping is Monday through Friday.

Return Policy

Please contact us by email within 7 days after the product arrives.

After receiving the product, please check immediately for damage.

We are committed to product quality,

In the unlikely event that the delivered product is damaged, soiled, or sent incorrectly,

Please contact us by email within 7 days after the product arrives.

We will promptly return or exchange the item. (In this case, our shop will bear the shipping fee.)

If the delivered product cannot be repaired or exchanged, please return the product and

We will refund the amount you paid.

Please note that we cannot accept returns or exchanges in the following cases.

If more than 7 days have passed since the product arrived

If the product is returned directly without contacting us

In the case of order cancellation due to customer convenience after product shipment

caution

Due to the COVID-19 situation, Japan Post, DHL currently cannot deliver parcels to customers in Russia. Therefore, we currently cannot accept orders from Russian Customers and cannot ship our products to Russia.
(※We are not able to deliver to North Korea, Russia, India. We kindly ask for your understanding.)

Customs Clearance and Duty / Tax

The terms of sales are DDU " duties and taxes unpaid". The price shown does not include such items as VAT, import duty, tax and other unpredictable charges against middleman and agents. In case of these unexpected charge needed in the due course, these charges should be paid by the customers. For more information regarding your country's custom policies, please contact your local customs office or its agents.